Name: Shark Matrix 2-in-1 Robot Vacuum & Mop with Home Mapping, Bonus Dual Edge Side Brush
Brand: Shark
SKU: 13728761374
Availability: OutOfStock
Rating: 4.3 (268 reviews)

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Shark Matrix 2-in-1 Robot Vacuum & Mop with Home Mapping, Bonus Dual Edge Side Brush

<summary>
<ul>
<li>Dual Cleaning Action: This 2-in-1 robot offers powerful suction for carpets and hard floors, plus sonic mopping that scrubs 100 times per minute, with Matrix Mop for 50% better stain cleaning in targeted zones.</li>
<li>Smart Navigation: Matrix Clean Navigation ensures deep, whole-home coverage with multiple passes, while 360 LiDAR vision provides precision mapping, object detection, and avoidance.</li>
<li>Pet Hair Management: Designed for pet homes, it features powerful suction, sonic mopping, and a self-cleaning brushroll to easily handle pet hair and stuck-on messes.</li>
<li>Flexible Control: Manage cleanings via the SharkClean app for scheduling or on-demand use, or activate the robot conveniently with voice commands through Amazon Alexa or Google Assistant.</li>
<li>Included Accessories: Package includes the Shark Matrix Robot, charging dock, two side brushes, two filters, two reusable microfiber mopping pads, and a 12oz starter VACMOP cleaning solution.</li>
</ul>
</summary>

The Shark Matrix 2-in-1 robot is a complete package with powerful suction and sonic mopping. First, it’s a powerful home vacuum on carpets and hardwood floors. Second, it’s a powerful vacuum that sonic mops hard floors at the same time. Sonic mopping scrubs hard floors 100x per minute and for extra deep cleaning initiate Matrix Mop in the app to get 50% better stain cleaning in targeted zones. With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid, taking multiple passes over dirt and debris for whole home, deep cleaning coverage and leaves no spots missed. 360° LiDAR vision enables precision home mapping that quickly and accurately maps your home so your robot can methodically clean, detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home. This robot vacuum is perfect for homes with pets. With its power suction, Sonic Mopping, and Shark’s self-cleaning brushroll, the robot picks up pet hair and eliminates stuck-on pet messes with ease. This robot vacuum has the power to detect and avoid objects so there is no need to clean up before your robot cleans. Shark puts their robots through rigorous testing to guarantee reliable, and high-quality performance. Use the SharkClean® app to set a cleaning schedule or initiate on-demand cleaning, or can also be activated with voice commands to Amazon Alexa or Google Assistant.

Brand

Includes: (1) Shark Matrix™ Robot, (1) Charging Dock, (2) Side Brushes, (2) Filters, (2) Microfiber Reusable Mopping Pads, 12oz. Starter VACMOP™ Cleaning Solution <ul> <li>Incredible suction power on carpets and hard floors</li> <li>Sonic mop scrubs hard floors 100x a minute</li> <li>Self cleaning brushroll for pet hair</li> <li>Precision home mapping with 360° LiDAR vision</li> <li>Schedule cleanings with SharkClean™ app and Amazon Alexa</li> </ul>

Specifications

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<h3>Allstate Protection Plans</h3>
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<li>Accidental or intentional damage, loss, and theft are not covered.</ul>
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<ul>
<li>3-years of protection</li>
<li>Covers mechanical & electrical failures during normal use</li>
<li>Fast repairs or replacement</li>
<li>No deductibles or hidden fees</li>
 <li>Easy online claims 24/7</li>
<li>Accidental damage, intentional damage, loss, and theft are not covered</li>
</ul>

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Includes: (1) Shark Matrix™ Robot, (1) Charging Dock, (2) Side Brushes, (2) Filters, (2) Microfiber Reusable Mopping Pads, 12oz. Starter VACMOP™ Cleaning Solution
<ul>
<li>Incredible suction power on carpets and hard floors</li>
<li>Sonic mop scrubs hard floors 100x a minute</li>
<li>Self cleaning brushroll for pet hair</li>
<li>Precision home mapping with 360° LiDAR vision</li>
<li>Schedule cleanings with SharkClean™ app and Amazon Alexa</li>
</ul>

Love it

I was skeptical at first but was pleasantly surprised at how well it worked, it really cleaned my carpet and hardwood floors. The instructions are somewhat limited even after downloading the app. I haven’t figured out how the trash will be emptied and other operational questions. That is the only problem I’ve seen so far.

Interesting Surprise

Love, love, love this thing!

So far I’ve only used the vacuum and love it! Haven’t tried the mop yet. The only problem was getting it set up. There is only a Quick start picture card in the box, no actual user manual. You have to go online for that. The software that runs the robot is not user friendly. I spent several days talking to customer service trying to get it to talk to my router but once it connected, everything worked just fine! I have to say I’m impressed with how much cat hair it picked up and didn’t clog up the brush roller! It’s great in the kitty litter box corner, too! My only regret is that I didn’t spend another $100 and get the self-emptying model, but that’s not a deal breaker. I wish I had gotten one of these sooner. At 75 years old, I have trouble pushing a vacuum and this is a life saver.

Great investment!

95% of the house gets clean. There's only one rug that only gets about 75% clean. It could be better, but it might be because the rug is about 6 years old, and has been walked on a lot...? But it does a great job vacuuming the rest of the house. Now it is round...so getting right up to the wall doesn't happen perfectly. But I am so busy, having this little shark is a huge help!!! ( I haven't tried the mopping part yet, if this page let's me, I'll come back later and review the mopping part.

95% of the house gets clean

We hand a roomba before and it finally crapped out. Sam’s had the shark on sale so figured I’d give it a try. WiFi mapping and control is quite good, and handy for when you want to clean while gone. Only gripe so far is I wish the wall sweep brissles were larger and possibly on both sides. But other than that, great lil helper.

WiFi control has been great. 9/10 performance

Live in open space living room, dining room etc.   It works well but gets stuck on some scatter rugs and a grinding sound when going over he kitchen rugs.  Hard to program zones but very useful in keeping living room and open spaces vacuum clean if I monitor the device.  It is harder to use the wet features because the pad will go on rugs  and dislodge.   It performs best when I direct it to flat surfaces like my tile  and wood floors.  Overall saves me a lot of work daily.

Great vaccum and very through.

Model UR2450WD intermittently runs itself during the night. Yes you’ll be waking up startled. After you turn it off, it’s very difficult to turn back on. “Forgetting” the robot then adding it back in the app sometimes works. Other times you have to completely delete the app reload the app hoping this step might work. Add your Wi-Fi password, but it’s still may not turn on.  (I work in for the ISP, internet troubleshooting dept).  Next you talk to the friendly customer service reps, they reprogram it. Saying it won’t run again in the middle of the night… But it does a few months later. SMH!   Today’s friendly rep asked me to disassemble the robot to disconnect the battery. If I had used a broom %26 dustpan, the floor would be clean in less time.  If I can find the receipt, I’ll return it. Will not be purchasing another shark product……. So very disappointed.

Sometimes it works, but not worth the aggravation

Item worked for one single sweep and then stopped working, throwing an error code of red and green lights.  After several rounds and back-and-forth with the Shark Company, their customer support determined that a replacement under warranty was in order.  Received the new item and it has been working well.

Dead on Arrival

The vacuum was ok but it would not mop. No instructions at all. Took me hpurs of searching to even try to find instructions on mopping and then it wouldn't. I am returning.

Shark Matrix 2-in-1 Robot Vacuum & Mop with Home Mapping, Bonus Dual Edge Side Brush

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Highlights

Roborock QRT78 Robot Vacuum & Mop with Multifunction Dock, 10,000Pa Suction, Auto Mop Washing, Self-Emptying & Refill