Name: ecobee Wired Smart Doorbell and Smart Sensors
Brand: ecobee
SKU: 13953153920
Availability: InStock
Rating: 1.5 (2 reviews)

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ecobee Wired Smart Doorbell and Smart Sensors

<summary><ul><li>Expansive Vision: The doorbell camera provides an industry-leading 175 vertical and 187 diagonal field of view, offering a head-to-toe perspective. Smart Focus with auto-pan ensures clear views of visitors or packages.</li><li>Remote Interaction: Engage with guests remotely using Full HD 1080p HDR video and two-way talk. Answer your door and converse live from anywhere via your smartphone, tablet, or ecobee Smart Thermostat Premium.</li><li>Entryway Monitoring: Smart Sensors detect motion when armed and deliver instant alerts if doors or windows are opened, providing peace of mind for home entry points.</li><li>Efficient HVAC: Automatically save energy by pausing your HVAC system if an entryway remains open for five minutes. The system resumes operation 30 seconds after closing.</li><li>Enhanced Security: Unlock 30-day video storage, 24/7 professional monitoring, and package detection with the ecobee Smart Security subscription. Receive real-time push notifications with snapshots for unexpected events.</li></ul></summary>

Secure your home inside and outside for complete peace of mind. Get the complete picture with the smart doorbell camera, even packages right up against your door, with our expansive field of view. Only get alerts for people and packages so you don’t get spam from passing cars or blowing leaves. Unlock 30-day video storage and get alerts if a door/window is opened or there is unexpected movement in your home when your system is armed, with ecobee Smart Security subscription (1-month trial included). <h3>Features</h3> A doorbell camera that sees what others can’t An industry-leading, head-to-toe field of view, so you see everything - day or night. With Smart Focus, auto-pan allows for a closer, clearer view of visitors or packages at your door with an expansive 175° vertical and 187° diagonal field of view. Answer the door remotely + get instant alerts Full HD 1080p HDR with two-way talk lets you answer your door and talk to your guests live from anywhere through your smartphone, tablet, or ecobee Smart Thermostat Premium. Never forget a door or window is open again Place SmartSensors on entryways in your home for complete security and peace of mind. Get instant alerts when doors and windows are opened. Works with ecobee Smart Security to secure your home by detecting motion when the system is armed. Auto-pause HVAC if a door or window is left open Save money and reduce energy waste, automatically. If an entryway is left open for 5 min your HVAC system turns off and notifies you. Once closed again for 30 seconds, it automatically comes back on (requires an ecobee Smart Security subscription &amp; ecobee Smart Thermostat). Unlock more with ecobee Smart Security Get 24/7 professional monitoring, 30-day video storage, package detection, and real-time push notifications if entryways are opened unexpectedly or if motion is detected. Plus, get rich notifications with a snapshot of who or what is at your door. Easy to install Everything you need is included in the box, and our intuitive mobile guide makes installation easy. Our products are backed by a 3-year industry-leading manufacturer warranty and our dedicated in-house customer support team is available to help seven days a week. <h3>What's Included</h3> Includes wired smart doorbell, two smart sensors for doors or windows, and mounting accessories. <h3>Enjoy complimentary Apple Service Trials with this purchase.</h3> Redemption instructions will be emailed post purchase. Terms apply.

Brand

<ul> <li>Full HD 1080p HDR, two-way talk abilities, easy to install, and more</li> <li>Use the ecobee app to view footage on a smartphone or tablet</li> <li>Includes wired smart doorbell, smart sensors for doors or windows and mounting accessories</li> <li>Subscription not need to use devices. However, subscription required to receive motion alerts and record footage</li> </ul>

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<h3>Allstate Protection Plans</h3>
Protect your new purchase
3-Year Protection Plan Includes:



<ul><li>Mechanical & electrical failures during normal use
<li>Fast repairs or replacement
<li>Worldwide coverage
<li>Free 2-way shipping
<li>Easy online claims 24/7
<li>Accidental or intentional damage, loss, and theft are not covered.</ul>
Easy online claims 24/7 Easy Online Claims Available 24/7
How does my plan work with the manufacturer's warranty?
Most products at Sam’s Club come with a manufacturer’s warranty that lasts 90 days to one year from the date of purchase. If there is an issue during this time that is covered by the warranty, you will be referred to the manufacturer for service. If there is an issue that is not covered by the manufacturer during the warranty period but is included in your Allstate plan, Allstate will cover it.
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<ul>
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<li>File a claim at www.squaretrade.com/SamsClub anytime, 24/7. Or call us at (888) 240-6940.
<li>Have your receipt and covered item with you if you have not registered your plan.
<li>Many claims are approved instantly. in other cases, a specialist will guide you through next steps.
</ul>
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<ul>
<li>3-years of protection</li>
<li>Covers mechanical & electrical failures during normal use</li>
<li>Fast repairs or replacement</li>
<li>No deductibles or hidden fees</li>
 <li>Easy online claims 24/7</li>
<li>Accidental damage, intentional damage, loss, and theft are not covered</li>
</ul>

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Protect your purchase

<ul>
<li>Full HD 1080p HDR, two-way talk abilities, easy to install, and more</li>
<li>Use the ecobee app to view footage on a smartphone or tablet</li>
<li>Includes wired smart doorbell, smart sensors for doors or windows and mounting accessories</li>
<li>Subscription not need to use devices. However, subscription required to receive motion alerts and record footage</li>
</ul>

I would not recommend the doorbell camera. We are getting ready to replace ours. It says it has a 30ft range, we've adjusted the settings and tested this out. It does not notify us of anything further out than 6-7ft. That is a huge disappointment. At our previous house we had a nest doorbell and loved that. 
We've reached out to customer service and they are near impossible to get ahold of and work with so I don't anticipate an answer to why we don't get notifications further out from the doorbell. 
We also have the thermostat and don't really have any complaints on that. It has disconnected a couple times to the point that we had to disconnect from the wall to get it to work again, but it has been a couple months since we've had that issue.

Worst customer-service experience ever. I paid an electrician twice to install and update the transformer Ecobee recommended. When I called again, support demanded photos of the wiring, transformer, and electrical meter—even though everything is about 10 feet up the wall. I am not an electrician and should not be expected to perform electrical troubleshooting for them.

The representative coldly ended the call because I could not provide those photos. No apology, compassion, or effort to help. Their support is extremely difficult to reach, lacks competency, and seems focused on blaming customers and avoiding warranty responsibility—even after paying extra for professional support.

The device also becomes extremely hot, which feels like a serious safety risk. Ecobee, you owe me reimbursement for the electrician fees and this defective product. Buyers, beware.

Costly Repairs, Unsafe Device, and Unacceptable Cu

ecobee wired smart doorbell and smart sensors front-facing studio shot on white background showing the wired black doorbell camera with top circular 1080p lens, small status LED, ecobee logo and square button with green LED ring for two-way talk, plus two compact white door/window sensors branded ecobee; suitable for monitoring front doors, nearby windows, or small exterior entryways.

ecobee Wired Smart Doorbell and Smart Sensors

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