Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for OGX Volume & Strength + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Volume & Strength + Biotin & Collagen Shampoo, 40 fl. oz.
4.4 out of 5 stars
stars325 ratings76 reviews
  1. 5 stars74% (242)
  2. 4 stars10% (33)
  3. 3 stars5% (16)
  4. 2 stars3% (9)
  5. 1 star8% (25)
Sort by |
Showing 21-30 of 76 reviews
Jan 29, 2026
ROXANN
1 out of 5 stars review

Worst Purchase ever

This is the worst shampoo ever put on the market. I have used a lot. I have been a hairstylist for over fifty years. Hair is uncontrollable, and you can't use hairspray on it. If a person puts hairspray on the hair it will lay flat to the head. Used one time and put in the trash. Waste of money.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! With Love, OGX Beauty

Nov 11, 2024
Natasha1534
1 out of 5 stars review

They changed the formula!

I've been using this shampoo and conditioner for years and always loved it. However, I just purchased new bottles a couple of weeks ago and it is very clear that they have changed the formula. The shampoo, which used to be purple in color, is now clear and very watery. The conditioner now leaves my hair a tangled mess. It's unfortunate, but I'm going to have to find a new product. Seriously, OGX...whoever made the decision to change the formula needs to be fired. This is awful.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty

Jul 20, 2025
Crystal
5 out of 5 stars review

Back again!

I have menopause hair. Drying and lifeless. Conditioner just makes it greasy! It breaks easily. This shampoo has saved my hair! It started to grow again!! It’s shining and just feels so much better! The feel and smell are fabulous! I bout three bottles so far and I plan to keep getting it! I love that it’s packed with the good stuff for my hair!

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

Thank you for the fantastic feedback! It means a lot to us, and we are grateful for amazing customers like you. Wishing you an amazing day ahead! With love, OGX Beauty

Jan 11, 2025
DG
5 out of 5 stars review

Verified Purchase

Great shampoo

This is really good shampoo for my fine texture hair.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

Thank you so much for your valuable feedback! Your thoughts are important to us, and we’re truly grateful to have amazing customers like you. We hope you have a fantastic day ahead! With love, OGX Beauty

Apr 25, 2025
Ronnie
5 out of 5 stars review

Verified Purchase

Hair

Love this shampoo and conditioner

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

We truly appreciate your feedback! It means a lot to us, and we are grateful for amazing customers like you. Wishing you an amazing day ahead! With love, OGX Beauty

May 10, 2024
LISA
5 out of 5 stars review

Verified Purchase

Shampoo for thicker hair

This is a great shampoo. It makes you hair so shony and full. A must have.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

So glad to know you love the shampoo! Thanks so much for sharing your thoughts, Lisa! XO, OGX

May 11, 2024
Sam
5 out of 5 stars review

Verified Purchase

It is a good product

I have been using this for a couple years now and enjoy it. The price is good as well.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

We're so thrilled to hear you enjoy this shampoo, Sam! Thanks for sharing your feedback with us! XO, OGX

May 4, 2024
Mrs Private
5 out of 5 stars review

Verified Purchase

Good product, great size!

Perfect combination with the shampoo. This size container with the dispenser is perfect!

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

We're SO happy to hear you're loving it! XO, OGX

Mar 9, 2024
Hope
5 out of 5 stars review

Verified Purchase

The best shampoo I very purchased

I love the volume of my hair. I noticed a change right away, I honestly couldn't believe how my hair felt and looked. Awesome.

Helpful?32BJ9OIFMZIT13713569234
reply from Brand Answers Squad

We love love love to see your haircare success! Thank you so much for sharing, and hope you have the best rest of the day! - OGX <3

Jul 19, 2024
Keith
4 out of 5 stars review

Verified Purchase

Good shampoo

My wife uses this and she likes it very much. He uses all the time and she calls her hair and it doesn't damage it or you reduce the color.

Helpful?32BJ9OIFMZIT13713569234