Had purchased product 18 months previous and had no trouble getting the correct parts. Service rep was extremely pleasant and helpful. I have extra lid and box to return if Relevent

[This review was collected as part of a promotion.] The customer support was very fast to respond and the communication was excellent. I received the part in less than one week, free of charge. Thank you very much for the great service!

Even with the large size it did not handle all our patio cushions. However it is such a great product we bought another one. They look great and with the out side textures and color blend it well with what we have. Thanks Lifetime!!

Bought a shed elsewhere and some of the hardware was missing. Called lifetime and they got all the hardware I needed and I was able to pick it up. Saved me from having to wait a week to get my parts.

This shed is perfect but it was very difficult to assemble. The instructions required strict attention and study. It is definitely a two person job. It is worth it when finished.

Manufacturing quality is excellent! Very sturdy and durable. Also, all of the parts (hardware, nuts and bolts) were in the bags, nothing was missing. The fit and finish are high quality with all the holes lining up and went together flawlessly.

no assembly instructions and the ones on the link here are in anything but english. when i enter product number/model it comes up with nothing. so right now its just a piles of pieces in my yard that i have to guess how to put together

I bought this thing and after about 5 hours despite being very competent What's tools and building things it was way off. The directions were horrendous hand many of the places that needed to be screwed were marked while many were not. Several things had pre girls holes and several did not. It was missing about 8 or 9 bolts and screws. After I finally got it together the doors were about an inch off from being level and I tore the doors in the frame apart and reattached it and solve that problem which then caused the bottom frame to be boat in which I took that apart and then put it back together which once again caused the doors to be bowed. I can spray it with the hose on shower mode and in 10 seconds there is half a gallon of water. When I open the top and spray the door the water is just pooling in. I spent nearly a $100 to try to correct problems that this thing had to no Avail so tomorrow it is all going back to Sam's club. Avoid at all costs. This is not a quality product. It is significantly more difficult than it pretends to be to install and the directions are the worst I have ever seen.The pictures look like they were drawn by a child.

Good box for storage for generator assemble was not that easy but OK

A lot of work to put together. Definitely need to watch their video, as assembly instructions were poor in certain areas.