Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for SAMSUNG Q-series 5.1 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio for
SAMSUNG Q-series 5.1 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio
4.5 out of 5 stars
stars
499 ratings380 reviews
  1. 5 stars75% (374)
  2. 4 stars14% (72)
  3. 3 stars5% (24)
  4. 2 stars1% (6)
  5. 1 star5% (23)

Member photos

  • +48 images
Sort by |
Showing 301-310 of 380 reviews
Jul 20, 2025
Reviewer name: Streethiro4
1 out of 5 stars
1 out of 5 stars review

Does not have good audio in L/R speakers

[This review was collected as part of a promotion.] When first set up, it doesn't have good audio in L/R speakers Also once moved to a new location it will not reconnect with each other or TV

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
reply from Samsung Solutions

Hello Streethiro4, Thank you for taking a moment to review the Samsung HW-Q990D Soundbar. To manually pair the included wireless rear speakers, press and hold the ID SET button on the back of the rear speaker for at least 5 seconds or until the blue light starts blinking. Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the rear speakers. Please know, there are various settings you can adjust to improve your experience with the rear speakers. You can adjust the volume of the rear speakers by using the remote included with the connected soundbar. Press the CH LEVEL button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range. Additionally, make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If you are using a format such as PCM, you may experience decreased volume to the rear speakers. Select Bitstream, Auto, or Pass-Through as these settings will allow the TV to send the correct channels to the rear speakers. If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions

Jul 9, 2025
Reviewer name: Whitey
5 out of 5 stars
5 out of 5 stars review

This product was perfect

[This review was collected as part of a promotion.] My audio device worked perfect with my TV my phone.My game system and everything couldn't ask for a better sound system than this one.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Apr 23, 2025
Reviewer name: BlackPanther
5 out of 5 stars
5 out of 5 stars review

Loving the overall experience

[This review was collected as part of a promotion.] Perfect set of things included to optimize your Sourround sound mode. Flexible of positioning the small speaker and the woofers.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Jun 20, 2025
Reviewer name: gcaptos
5 out of 5 stars
5 out of 5 stars review

Pure clear sound all around the room

[This review was collected as part of a promotion.] I use it for my music to workout, daily. The best clear crisp sound, coming at you from everywhere.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Apr 16, 2025
Reviewer name: SamsungJunkie
4 out of 5 stars
4 out of 5 stars review

Q Series is Awesome

[This review was collected as part of a promotion.] The Q series is amazing. It pairs well with my Q60 TV. Gaming and movies sound like you're in the scene. I would recommend this product to anyone. It surrounds you with sound.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Mar 21, 2025
Reviewer name: Venky10
3 out of 5 stars
3 out of 5 stars review

Product is good but could be great

[This review was collected as part of a promotion.] Sounds good but it misses true upfiring speakers for Dolby atmos and there is no app to control it. Rest is good

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
reply from Samsung Solutions

Hi Venky10, We appreciate you taking a few moments to review the Samsung HW-Q65C Soundbar. You can manually optimize your audio experience by pressing the SOUND MODE button to select the desired pre-equalized sound setting. The choices are SURROUND SOUND – GAME – ADAPTIVE SOUND – DTS VIRTUAL:X – STANDARD. To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.) Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6. If you would like louder (or softer) bass from your subwoofer, you can adjust the level by rocking the WOOFER button on the soundbar remote, and then adjusting the level from -6 to +6. To set the subwoofer volume level to 0, press the button in. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions

Mar 29, 2025
Reviewer name: SammyHarps
5 out of 5 stars
5 out of 5 stars review

Love my device!!

[This review was collected as part of a promotion.] Man this thing is such a good system. Clear audio with crisp notes while playing music. Dialogue is very clear. 10/10 product I highly recommend anything Samsung.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Apr 19, 2025
Reviewer name: Ronald
5 out of 5 stars
5 out of 5 stars review

Amazing sound

[This review was collected as part of a promotion.] Such high quality sound. It blew my mom away when she could finally hear the TV without it being at full volume

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Dec 23, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Sounds good but..

[This review was collected as part of a promotion.] Great sounds but bass is a little underwhelming and low to mid volume coming from a klipsh that i wore out the bass doesn't seem to hold up otherwise it is good

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Mar 20, 2025
Reviewer name: anarchyf12
5 out of 5 stars
5 out of 5 stars review

this product has amazing sound quality

[This review was collected as part of a promotion.] For a home theater system there no other choice than this one right here it blew me away high quality sound like never heard of and it's at an affordable price

Review from Samsung US
Helpful?3195MT0SA8FL13599821582