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Customer reviews for SAMSUNG Q-series 5.1 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio for
SAMSUNG Q-series 5.1 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio
4.5 out of 5 stars
stars
499 ratings380 reviews
  1. 5 stars75% (374)
  2. 4 stars14% (72)
  3. 3 stars5% (24)
  4. 2 stars1% (6)
  5. 1 star5% (23)

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Showing 61-70 of 380 reviews
Jul 21, 2026
Reviewer name: RAYNADA
2 out of 5 stars
2 out of 5 stars review

Don't Do It!!

The display goes across an extremely small screen. There's really nothing spectacular about these speakers, they're constantly muting for no reason and i have to power off / on to make the sound play. I wouldn't recommend these. I've had these over a year and I wish I could get something better.

Helpful?3195MT0SA8FL13599821582
reply from Samsung

Hello RAYNADA,<br /><br />Thank you for taking a few moments to review the HW-Q65C Soundbar. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.<br /><br />Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar.<br /><br />1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper right corner. <br />2.Click on “Manuals &amp; Software” from the pop-up list &gt; TVs &amp; Home Theater &gt; Home Theater &gt; Select your model<br />2. Download the firmware file (USB type). <br />3. Unzip the file to create a folder with the file name. <br />4. Store the created folder in a USB and then connect it to the Soundbar. <br />5. A sequence of “UPDATE” &gt; “BYE” &gt; “ON” will appear on the display 3 times. This will take around 6 minutes.<br /> - During update, do not turn it off or remove the USB. <br /> - If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.<br /> - When the latest Version is installed, no update is performed. <br /> - Depending on the USB type, update may not be supported.<br />6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” &gt; “BYE” &gt; “ON”) 3 times “D.IN” &gt; off<br /><br />If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat &amp; Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.<br /><br />~ Samsung Solutions

Mar 21, 2026
Reviewer name: Sandy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!

So happy we purchased this sound system. It’s like being at the theatre.

Helpful?3195MT0SA8FL13599821582
Apr 13, 2025
Reviewer name: SamsungGuy
4 out of 5 stars
4 out of 5 stars review

Great and Clear Sound

[This review was collected as part of a promotion.] Samsung as proven themselves with delivering high-quality Atmos,DTS clear sound quality and with tjis 400watt bass is awesome

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Apr 12, 2025
Reviewer name: OnlyOnTuesdays
4 out of 5 stars
4 out of 5 stars review

Sound Bar and TV

[This review was collected as part of a promotion.] The sound bar is good but sometimes the TV changes while watching tv to be split sound bar and TV so it echos.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Dec 8, 2024
Reviewer name: DerekSomeone
5 out of 5 stars
5 out of 5 stars review

The Q symphony is a game changer.

[This review was collected as part of a promotion.] Bought this as a replacement for my Boise, with a new Samsung TV. I love the integration of the TV speakers with the surround sound. Movies are more like experiences now.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Nov 8, 2024
Reviewer name: Jorge2525
5 out of 5 stars
5 out of 5 stars review

Fantastic audio system

[This review was collected as part of a promotion.] Audio for streaming movies being able to hear every unique sound at a higher quality adds to the experience ten fold.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Dec 29, 2024
Reviewer name: Swimdragon64
5 out of 5 stars
5 out of 5 stars review

True sound that surrounds you

I had a sound bar from Samsung a couple years ago, it was good, but nothing compared to this one! The Setup is simple, the wireless Sub-woofer and rear speakers make the sound really surround you. I highly recommend this soundbar set.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Jul 19, 2025
Reviewer name: 1TVsound
5 out of 5 stars
5 out of 5 stars review

Love the sound coming out of my system

[This review was collected as part of a promotion.] I use my system to watch movies and sports sound is incredible love the sound love the system I would buy another one this time bigger than the one I have.

Review from Samsung US
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Jul 30, 2025
Reviewer name: Sandman
5 out of 5 stars
5 out of 5 stars review

Great sound, Samsung delivers

[This review was collected as part of a promotion.] This soundbar paired seamlessly with my Samsung tv. The q-symphony creates a great sound experience. The sound is clear and crisp, with the added rear speakers creating a true surround experience.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Jul 20, 2025
Reviewer name: Jaydee
5 out of 5 stars
5 out of 5 stars review

I stand by Samsung

[This review was collected as part of a promotion.] I think their speakers and TV’s are great. They pair really well together. I can’t wait until football starts and I get to watch it on my new Samsung setup.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582