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Customer reviews for Member's Mark Pro Series 36" Pellet Smoker w/ Induction Burner, Smoke Tray, and Cover for
Member's Mark Pro Series 36" Pellet Smoker w/ Induction Burner, Smoke Tray, and Cover
4.2 out of 5 stars
stars174 ratings121 reviews
  1. 5 stars71% (124)
  2. 4 stars9% (15)
  3. 3 stars3% (6)
  4. 2 stars5% (9)
  5. 1 star11% (20)

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Showing 11-20 of 121 reviews
Nov 5, 2024
K Griffin
3 out of 5 stars review

Verified Purchase

Good construction but needs vast improvements

Great construction. Nice seal around lid and wood box. Induction burner was DOA out of the box. Great support in getting replacement quickly, but replacement starting to show sporadic issues. Pellet feed sometimes gets disrupted and you have to give a little shake to the hopper. I cannot trust this grill to run unsupervised for extended periods for fear of fire being lost. The temperature increment settings are too large (50°F) and the grease egress is not as good as it should be.

Helpful?4NQ55Z7T6YR913930519749
Apr 6, 2024
Harley
5 out of 5 stars review

Verified Purchase

Pellet Envy

First off. I usually don't assemble larger items like this, but that was not an option as it had to be delivered. Having said that I was surprised at how easily the grill was to assemble. I took my time and didn't get in a hurry. Give yourself a good two hours. Instructions are easy to follow. Just pay attention as some parts look similar. Only shorted three screws, easy fix at the hardware store. Did the intial burn and have grilled on it once so far. Looking forward to smoking as this is my first pellet grill. I think I'm really gonna like this grill. It is well built and a quality product.

Helpful?4NQ55Z7T6YR913930519749
Jun 18, 2024
Sam Kallaos
2 out of 5 stars review

Verified Purchase

Fair Game Stinks

I have had my smoker for 10 days and still have yet to get it together because the wrong parts were in the box. It has been not the most pleasant experience getting my replacement parts. The company you are supposed to contact does not take phone calls (they say they do). You cannot text pictures of what you need and why (although they encourage you to do so), and after you get a human through e -mail they take their sweet time getting you what you need. The Fair Game group which facilitates getting what you need is a very bad organization. Customer service is the last thing they think about. In 30 years of membership I have never had a dealing with any company associated with Sam's club like this.

Helpful?4NQ55Z7T6YR913930519749
reply from Fair Game Group Product Expert

We are extremely sorry for your troubles! All warranty claims/issues are handled via email because a proof of purchase is required. We reviewed your case and after contact was made on 6/10, the parts were shipped on 6/12 and I see they arrived at your house on 6/17. If you have any other issues, please contact us 855-735-9922 or help@fairgameus.com. In the event that all of our agents are busy, please leave a message and we will get back to you ASAP.

Aug 31, 2024
Dan
5 out of 5 stars review

Verified Purchase

First smoker, very happy, great buy

Instructions were spot on, put it together with a 9 year old! Every step was exactly as the instructions said even during the curing step. Very detailed and for being my first smoker it is incredibly user friendly not nearly as intimidating as I thought it would be. I wish it came with recipes but with the internet that is an easy fix. So far best purchase in a while.

Helpful?4NQ55Z7T6YR913930519749
Mar 22, 2025
CR
5 out of 5 stars review

Verified Purchase

Good value

This unit is a very good one in the price point and gives other brands a real challenge in providing quality and options available. We have been using pellet smokers for many years now, this unit makes a total of four we have at this time... I like that it is double walled, the controller works very well and the unit holds temp better than our oven in the house. The wood chunk smoke box is a great addition and I cannot say enough about the game changing nature of the induction burner on the side. This makes a great addition to our outdoor kitchen, along with the other pellet grills/smokers this gives many more options on cooking.

Helpful?4NQ55Z7T6YR913930519749
Aug 19, 2024
Amanda D
5 out of 5 stars review

Verified Purchase

Best Pellet Grill EVER!

Best Pellet Grill EVER! Go ahead and buy this if you want a great grill/smoker! I cook all of our meals on this. It holds heat very well and the temperature probes are spot on!

Helpful?4NQ55Z7T6YR913930519749
Jun 7, 2025
bigjimmcbob
5 out of 5 stars review

Verified Purchase

Better than My PitBoss 1000

Works well, holds the temp steady. The smokebox produces more smoke than my previous PitBoss did. The induction burner is good for reverse searing steaks or chops.

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Feb 15, 2024
Phillip
5 out of 5 stars review

Verified Purchase

VERY VERY SATISFIED

Assembly required-need 2 people, I managed by myself...First smoke was excellent - ribs, pork loin, salmon and chicken....oustside temp was less than 50 degrees... held temp for over 5 hours of cooking

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Oct 24, 2024
Bryan
5 out of 5 stars review

Verified Purchase

Happy with purchase

I did a lot of viewing reviews on pellet smokers. This one had fewer reviews but were positive. I liked the features for the price. Only smoked one rack of ribs so far. Smoker worked flawlessly. Happy so far!

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Nov 16, 2024
Ok
5 out of 5 stars review

Verified Purchase

GREAT SMOKER GRILL

Great smoker seals work excellent, temp holds good , well built. Looking foward to agreat deal of use. Grilled some Ribeyes for the first cook and then some chuck roasts, all came out fantastic. I would recommend this greatly.

Helpful?4NQ55Z7T6YR913930519749