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Customer reviews for SAMSUNG Q-series 5.1 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio for
SAMSUNG Q-series 5.1 Channel Sound Bar with Wireless Subwoofer, Q-Symphony & Dolby ATMOS Audio
4.5 out of 5 stars
stars
499 ratings380 reviews
  1. 5 stars75% (374)
  2. 4 stars14% (72)
  3. 3 stars5% (24)
  4. 2 stars1% (6)
  5. 1 star5% (23)

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Showing 11-20 of 380 reviews
Jan 21, 2025
Reviewer name: Doc Balkley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Please with my purchase

Purchased this sound system for my Samsung TV. The instructions were of little help, but the support chat system was extremely helpful in getting everything hooked up and functional. Very please with this product.

Helpful?3195MT0SA8FL13599821582
Dec 20, 2024
Reviewer name: fotoguy21159
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great System!

Hard to beat for the price, very clear sound and pretty decent bass for a sub this small. Sub connected immediately but it took a few minutes to get the rear speakers going. Overall, very pleased!

Helpful?3195MT0SA8FL13599821582
Mar 1, 2025
Reviewer name: Jason
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Solid set up

I was hoping for a bit more db but it delivers clear sound. TV says it’s utilizing Q symphony but I cannot really tell. It was worth the sale price. Not sure worth full retail

Helpful?3195MT0SA8FL13599821582
Jul 26, 2026
Reviewer name: HedMunky84
4 out of 5 stars
4 out of 5 stars review

You don't know what you're missing until you hear

[This review was collected as part of a promotion.] I was amazed at how much sound I was actually miss hearing without having the sound bar and subwoofer. You can hear the dialogue so much more clear. The action sequences in games and movies are so much more immersive. You can tell more where the sound is coming from as well. Mine is connected through the eARC, and there is next to no delay between the TV and sound bar speakers. I wish I would have made the purchase sooner.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Aug 21, 2026
Reviewer name: Oneup
5 out of 5 stars
5 out of 5 stars review

Best Sound Quality

[This review was collected as part of a promotion.] Easiest set up and go experience ever. Immediately upon turning it on automatically started its own automated algorithm for syncing and calibrating. Clarity of sound is immersion. Automated dynamic smart calibration to whatever I watch. Directivity of all commands are effectively executed with a bundle of sequencing functions that I didn't even though of.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Jul 31, 2026
Reviewer name: JEREMEY
5 out of 5 stars
5 out of 5 stars review

just get it

I'm not usually into writing reviews, I'm used to just reading them and helping them influence my decision. But, every once in awhile I'll write on and it either has to be really good or really really bad. This sound bar is amazing. My LG one that was a 4.1 that was around 8 years old finally decided it was done. Went with this because it's on sale by $120 off and it's totally worth it. The Dolby Atmos DTS is amazing!!! Not real hard to set up and pair I used the HDMI and e-arc direct into the TV and aligned my TV settings on my TCL TV. The only struggle I had was the rear speakers you have to get the wiring in just right, but when you do they work perfect.

Helpful?3195MT0SA8FL13599821582
Nov 21, 2025
Reviewer name: Rock
2 out of 5 stars
2 out of 5 stars review

Disappointing Purchase

The sound bar itself sounds pretty good, but the subwoofer rarely if ever has any sound coming out of it. We are very disappointed with this purchase. We purchased it since we are happy with our Samsung tv and thought that they would pair good together.

Helpful?3195MT0SA8FL13599821582
reply from Samsung

Hi Rock,<br /><br />Thank you for sharing your review of the HW-Q65C Soundbar. We value your feedback and will share it with our teams. <br /><br />If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Solutions

Jul 17, 2026
Reviewer name: Manden
5 out of 5 stars
5 out of 5 stars review

Samsung Won the Comparison Hands Down

[This review was collected as part of a promotion.] I compared this Samsung soundbar side by side with a similarly priced Hisense 5.1 soundbar, and the difference was immediately noticeable. The Samsung delivered much better overall sound quality, with clearer vocals, richer mid-range, deeper and more controlled bass, and excellent clarity across movies, TV shows, and music. Both products were in the same price range, but the Samsung stood out in every way. Dialogue is crisp and easy to understand, the surround effect is more immersive, and the sound feels balanced without being overwhelming. The comparison made my decision easy—I kept the Samsung and returned the Hisense. If you're looking for outstanding sound quality and value for the money, I highly recommend this Samsung soundbar.

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Jun 27, 2026
Reviewer name: GySgtSmith0331
5 out of 5 stars
5 out of 5 stars review

Masterclass in Sonic Immersion: The Samsung HW-Q65

[This review was collected as part of a promotion.] The Samsung HW-Q65C Q-Series soundbar punches far above its weight class. It transforms your living room into a cinematic powerhouse without the premium price tag. Here is a breakdown of why this 5.1-channel Dolby Atmos system deserves a spot under your television. Soundstage & Directionality Expansive Soundstage The bar's physical width creates an expansive front audio landscape. True 5.1 Channel Separation: Dedicated rear speakers prevent the audio masking common in standalone bars.Laser-Accurate Directionality: Sound effects track across the room with pinpoint accuracy. Side-Firing Drivers: Acoustic beams project sound outwards to widen the listening sweet spot.Immersion & Dolby ATMOS Enveloping Atmosphere: Physical rear channels pull you directly into the center of the action. Virtual Height Channels: Dolby Atmos processing psychoacoustically places overhead elements efficiently. Deep Low-End Presence: The wireless subwoofer delivers tactile bass that grounds the entire sound field.Cohesive Bubble: The system successfully blends front, rear, and low frequencies into a seamless dome of sound.Dialogue & Synchronization Crystal-Clear Vocals: A dedicated center channel ensures whispers and heavy dialogue never get lost in chaotic action scenes. Adaptive Sound: The bar analyzes content in real time to boost voice frequencies when needed. Flawless Synchronization: Q-Symphony tech pairs the soundbar drivers perfectly with your compatible Samsung TV speakers. Zero Lip-Sync Lag: Audio and video remain perfectly locked, eliminating annoying timing discrepancies

Review from Samsung US
Helpful?3195MT0SA8FL13599821582
Jul 21, 2026
Reviewer name: RAYNADA
2 out of 5 stars
2 out of 5 stars review

Don't Do It!!

The display goes across an extremely small screen. There's really nothing spectacular about these speakers, they're constantly muting for no reason and i have to power off / on to make the sound play. I wouldn't recommend these. I've had these over a year and I wish I could get something better.

Helpful?3195MT0SA8FL13599821582
reply from Samsung

Hello RAYNADA,<br /><br />Thank you for taking a few moments to review the HW-Q65C Soundbar. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service.<br /><br />Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar.<br /><br />1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper right corner. <br />2.Click on “Manuals &amp; Software” from the pop-up list &gt; TVs &amp; Home Theater &gt; Home Theater &gt; Select your model<br />2. Download the firmware file (USB type). <br />3. Unzip the file to create a folder with the file name. <br />4. Store the created folder in a USB and then connect it to the Soundbar. <br />5. A sequence of “UPDATE” &gt; “BYE” &gt; “ON” will appear on the display 3 times. This will take around 6 minutes.<br /> - During update, do not turn it off or remove the USB. <br /> - If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.<br /> - When the latest Version is installed, no update is performed. <br /> - Depending on the USB type, update may not be supported.<br />6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” &gt; “BYE” &gt; “ON”) 3 times “D.IN” &gt; off<br /><br />If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat &amp; Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.<br /><br />~ Samsung Solutions